FAQ
Do I need a website to make this work?
How quickly can you get things up and running?
Can you build this on my server / website?
Who are you? Why should we trust you with our data?
We are developers who have been developing booking and appointment systems for the hospitality trade for over 20 years. We are Brilliant Bookings Ltd (Company Registration No.: 10499393), and we build high performance, secure, well maintained websites to meet our customer’s needs.
Ping us an email on enquiries@bobbit.uk to arrange a call from us to answer any questions you have.
Can I get a refund?
What happens with the data?
The data is stored on our server for 21 days, after which it is permanently deleted. No access to the data is possible apart from by you, the business owner / operator through a secure portal, or by our senior technicians. We will only access the data for your business if required by law, or if servicing our systems to help with your experience and service.
For Snack level customers, registrations are emailed to you. You must delete these after 21 days, and when no longer needed. Our servers will keep all details for 21 days, and so, if required by law, and authorised by you we can extract data as required.
NHS Track and Trace may ask for details of customers who used your facilities on a particular day. This might be that someone who used your premises has developed Covid-19, and they will need to contact others to ask them to self isolate.
Apart from that, nothing happens with the data, other than it being deleted after 21 days. We do not pass on your data to anyone, other than you, and otherwise if required by law.
For Main and Feast levels, we can provide links to your website, social pages, and mailing list sign up if you wish. It is up to you to develop and show your privacy policies for these services yourself.
What happens if NHS Track & Trace need some of my customer details?

Registrations
For any business which is complying with the Covid-19 easing of restrictions. A simple method for visitors to register their visit.